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FedEx Express National Service Disruption - Wednesday February 5, 2014

Posted by Jason Archambault on 4th Feb 2014

To our customers that have FedEx Express packages that are due for delivery today. We just received the following notice via email from FedEx Express, this notice refers ONLY to the Express Division, although this is not to say Ground, Home Delivery, or Freight may or may not also be delayed?:

"FedEx Express experienced substantial flight and sort disruptions at multiple hubs last night due to winter weather conditions. Potential delays are possible for package deliveries across the U.S. with a delivery commitment of February 5, 2014. FedEx is committed to provide service to the best of our ability. Please continue to check FedEx Service Alerts for updates.

Continue to check the status of your shipments on fedex.com or go to fedex.com for updates to FedEx Service Alerts. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to service disruption email notifications at the FedEx Email Subscription Center.

Operational impacts to other FedEx operating companies may vary dueto local weather conditions.

Consistent with the provisions of the FedEx Service Guide, FedEx Express money-back guarantee is suspended for U.S. packages and shipments inbound into the U.S. from international locations with a delivery commitment of February 5, 2014."

UPDATE - 2/6/14: Just Received from FedEx :

FedEx Service Alerts
FedEx Resumes Standard Daily Operations In the Midwest and Northeast
Thursday February 6, 2014
FedEx has now resumed standard daily operations in the Midwest and Northeast which were recently affected by severe winter weather. Previous hazardous conditions across the area have subsided and FedEx is now back to standard daily operations.

Note that some isolated areas remain inaccessible and there may be on-going service delays due to local conditions.

As always, FedEx appreciates your business and your patience during weather-related disruptions. We encourage you to continue to check fedex.com for the latest news. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to service disruption email notifications at the FedEx Email Subscription Center.